When Death Occurs
No matter if a death is sudden, or if it something that was a long time coming, the loss of a loved one makes us feel emotional and overwhelmed. No amount of preparation can fully prepare you for the loss of a loved one. When you are in a heightened emotional state, even the most basic decisions can seem staggering. The following is a rough guideline of what needs to be done within the first 24 hours after death.
When death occurs at home or a place of business
If the person was not under hospice care, the police will have to be notified immediately. The police will be dispatched to the home and place the call to the coroner/medical examiner. From there the coroner/medical examiner will take the body and determine whether further action is necessary. The coroner/medical examiner must release the body before a funeral home can do anything. If the person was under hospice care, contact the hospice representative if they were not present and they will notify family members what the proper procedures are to follow.
When a death occurs at a hospital/nursing home/hospice facility
The staff of a care facility such as a hospital or a nursing home will notify you and the necessary authorities immediately after a death has occurred. If a funeral home has been provided to the hospital or nursing home, they will be notified at the time of death. If you are present at the hospital when the funeral director arrives, they will ask a few questions about the deceased wishes and set up a time to come into the funeral home to make arrangements, however, if you are not present a funeral director will contact you by telephone to discuss these arrangements.
Once everything has been cleared with the proper authorities, the next call you place should be to us (The Cremation Society of East Tennessee). We will arrange for transportation of your loved one to a secure facility and start the necessary steps to get your loved one cremated in a timely manner.
In Home Arrangements
It is our goal to make this process as simple and streamlined as possible. We have made all the necessary authorization forms and paperwork available to you for direct download (Cremation Forms ) so that you can complete them at your convenience*. Once we recieve all the required paperwork from you including a photo of the deceased and full payment for our services we can proceed with steps to complete the cremation. You can submit the forms via fax (865)851-8975 or scanned and emailed (firstname.lastname@example.org). Before the cremation can take place we will need to obtain the necessary signatures from the Medical Examiner and Health Department. Once all this is done the cremation will happen.